Contact Us 99exch

Confused about a problem with your Game ID? It could be anything, from getting your ID in order, figuring out how the platform functions, or going through the betting process, our staff will be there to help you. Contact me any time!

Ways to Reach Us

WhatsApp & Live Chat

Press his Live Chat button or refer to our WhatsApp link to initiate a secure real-time chat with our verified support team.

Email Us

More of a written person? Send us an email to support@99exch.agency. You can expect a response within 1-3 hours on business days.

Call Us

Enough of a phone call? Tell us through the form below and we will be in touch with you soon.

Social Media

Write to us or mention us on our official social accounts:

  • Facebook
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  • X (Twitter)

How We Can Help You

Issue Type What We Can Support You With
Account Setup ID creation, login help, verification assistance
Technical Problems App/browser issues, payment failures
Game Queries Betting rules, odds, cancellation help
Payments & Withdrawals Support for deposit or payout-related concerns
Responsible Gaming Limit settings, self-exclusion, support options
Feedback & Complaints Platform improvements, dispute resolution

Need Help In A Hurry? Sent This Form

Please complete the form below and our team will contact you directly:

Name | Email | Phone Number* | Game ID (if any) | Issue Category | Message* | Preferred Callback Method (WhatsApp/Email/Phone)**

Your submission confirms your agreement to our Privacy Policy and the consent to rapid and safe communication.

Pro Tips for a Faster Resolution

  • Your Game ID and brief description of the issue must always be provided.
  • Regarding payment concern, state transaction amount, payment type and time of transaction.
  • Error screenshot? Put it in (blur out sensitive data).
  • Don’t tell your OTP/password- 100per cent secure support does not need that.

Frequently Asked Questions

** Q:** What’s the fastest way to get help?

** A:** WhatsApp or Live Chat- response time usually is less than 5 minutes.

** Q:** Handles emails the same day?

** A:** Yes–in a couple of hours on working days.

** Q:** Is phone support always available?

** A:** Yes–send a call back request through the form, we will call you back as soon as possible.

Your Trust, Our Priority

We treat each query as important at 99exch. Our support staff is educated and prepared to address your needs, quickly, correctly, and courteously. Whether you have just started using the platform or you are an experienced bettor, we will be there to make your entire experience worthwhile.

99exch – We Got Your Back Anytime.

Our Promise to You

Trust -We have thousands of users who trust us with verified and working IDs.

Security Internal Secure Standards are Adhered to protect your information and transactions.

Speed- Our process is set at a rapid turn around from request to ID delivery.

Satisfaction Your smooth access and playing experience is our number one priority.

Become a part of the Community

Are you ready to play online with three-dimensional features? Obtain your secure and confirmed betting ID today using 99exch and enjoy the privilege of playing comfortably and with confidence across all sports, casinos and live platforms.

Get started today, become a part of our great community of happy consumers.